Originally Posted by
ebl14
This is not true. I fly often on Alaska, they do way more service on any stage length. It’s no wonder why we never surpassed them in the JD power award rankings until we won a consolation prize for blocking middle seats during covid.
We were the highest ranked for in-flight service several years pre-Covid. It was our overall score that wasn’t the highest. Check-in and Airplane were consistently lower than Alaska and dragged down our numbers.
Last edited by DALFA; 05-31-2022 at 10:36 PM.