Originally Posted by DALFA;[url=tel:3433105
3433105[/url]]We were the highest ranked for in-flight service several years pre-Covid. It was our overall score that wasn’t the highest.
Well I know we offer less service on the same legs than Alaska. Source, I was a MVP gold 75k (highest mileage plan tier other than million miler) on Alaska, and begrudging was forced to fly Delta from time to time. From a passenger perspective we are lacking and unfortunately it seems to be getting worse.