Originally Posted by
Hedley Lamarr
I’m hoping someone can shed light on United’s Intl Mask policy. On 4 flights in the past 2 months from US to NRT I have been able to be mask free on 2 flights until stepping off jet in NRT and the other 2 including last week the masks were enforced the entire flight. Is this a policy decided by individual lead FA?
Trying to stay with United on my DHs but will gladly switch to another US carrier that doesn’t require it on entire flight.
Thanks
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Based on your post, it sounds like you are from another carrier (possibly cargo or biz aviation).
Our internal site states that "Government or regulatory restriction requires use of an approved mask/face covering onboard the aircraft for this destination." The same applies to a few other countries such as Canada and Mexico. Required to be worn the entire flight, unfortunately, not just upon landing. It's not a United policy; it's from the Japanese government.