Valid thread/post--- but let's not cast the net too widely.
Last month, I was trying to trade a trip for an airport standby in order to (hopefully) commute home a day earlier.
The computer wouldn't accept the trade and I realized the only way to make it happen would be to drop the trip and then pickup the airport stby.
Of course, that's a gamble if you don't know what's in the que and don't know when the requests will be processed.
I called the scheduler and explained it.
He first confirmed nothing was in the que and then offered to stay on the line with me while I inputed the drop and pickup, and then he "processed" those requests immediately.
I watched all the little electrons flow within seconds before my very eyes.
In the end a very, very positive experience with scheduling.
(....yes, I actually just typed that without any sarcasm intended!


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