Trying Real Hard
03-19-2008 | 06:18 PM
#12
Gets Weekends Off
Joined: May 2006
Posts: 1,804
Likes: 0
Valid thread/post--- but let's not cast the net too widely.
Last month, I was trying to trade a trip for an airport standby in order to (hopefully) commute home a day earlier.
The computer wouldn't accept the trade and I realized the only way to make it happen would be to drop the trip and then pickup the airport stby.
Of course, that's a gamble if you don't know what's in the que and don't know when the requests will be processed.
I called the scheduler and explained it.
He first confirmed nothing was in the que and then offered to stay on the line with me while I inputed the drop and pickup, and then he "processed" those requests immediately.
I watched all the little electrons flow within seconds before my very eyes.
In the end a very, very positive experience with scheduling.
(....yes, I actually just typed that without any sarcasm intended!
)
Last month, I was trying to trade a trip for an airport standby in order to (hopefully) commute home a day earlier.
The computer wouldn't accept the trade and I realized the only way to make it happen would be to drop the trip and then pickup the airport stby.
Of course, that's a gamble if you don't know what's in the que and don't know when the requests will be processed.
I called the scheduler and explained it.
He first confirmed nothing was in the que and then offered to stay on the line with me while I inputed the drop and pickup, and then he "processed" those requests immediately.
I watched all the little electrons flow within seconds before my very eyes.
In the end a very, very positive experience with scheduling.
(....yes, I actually just typed that without any sarcasm intended!
)I think we are all in agreement.
03-19-2008 | 06:46 PM
#13
Gets Weekends Off
Joined: Sep 2006
Posts: 3,717
Likes: 0
From: Retired
She is a legend. She's worked in almost every department at FedEx and has done poorly at each and every job she's ever had. That according to folks who know her. Yet, because of circumstances, she remains entrenched. As has been said before, when you call CRS, and you hear "Crew Scheduling, L___e, your next move should be "Click." Unless they've changed their on/off times, they usually start a new shift at about 6PM and again at 6AM. Call back then. I used to do that when I heard "Crew Scheduling, This is Andre." CLICK.
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