She is a legend. She's worked in almost every department at FedEx and has done poorly at each and every job she's ever had. That according to folks who know her. Yet, because of circumstances, she remains entrenched. As has been said before, when you call CRS, and you hear "Crew Scheduling, L___e, your next move should be "Click." Unless they've changed their on/off times, they usually start a new shift at about 6PM and again at 6AM. Call back then. I used to do that when I heard "Crew Scheduling, This is Andre." CLICK.