Originally Posted by
PilotWombat
With regards to all of the hindsight and the terrible decisions management made (which the union warned were terrible decisions, mind you), let's not forget the overriding reason they made them: to look nice for the FA's. Optics were/are more important than company values.
I always laugh when I see all the lengths management goes for the "optics" because they're so worried about how something looks. Mostly as a union deterrent for F/As. But then there's actually several changes that management could implement which would improve the QOL of F/As and cost the company absolutely $0 other than the time to update company policy and code the changes into icrew etc.