Originally Posted by Jackrabbit57006

New hire here. Struggling to get my account set-up to do new hire tasks. I have never registered but tech support told me to try to click on the "Forgot password" button, and when I fill everything out, it says "one or more values is incorrect". After doing that, they told me my account was not completely set-up, so I proceeded with trying to register for the hundredth time. Again, when I did that, it said "invalid data entry". At this point I'm assuming there was an error when inputting my data into the system. Does anyone have any recommendations or something that would help? This problem dates back to March when I joined the Pilot Pathway program. My recruiter wasn't helpful at all and said, "fingers crossed that it gets fixed", and Employment Standards goes to voicemail and never answers emails. Phone number, other email, anything would be great. Pretty annoying in my opinion.