Originally Posted by
texaspilot76
Job performance = On time performance (getting the customer there on time, not flying slow to make more money), customer service and customer satisfaction (helping the little old lady with her bag), contribution to the company (helping save fuel, etc), reliability (showing up on time), and going above and beyond.
Believe it or not, alot of people don't do this.
Right... and no one out there will ever think about cutting corners or ignoring a "small" maintenance issue just to be on time so their paycheck is a little fatter.