Originally Posted by
Noworkallplay
Simple. Contract is clear when you are required to answer or not.
The bottom line is they can call. You just don’t need to answer unless you are within the contractual requirement periods. Don’t over complicate it.
Not quite. (Apparently it's not simple enough.)
"During his notification window, a pilot shall either answer calls placed by CRS
or
return those calls within 15 minutes." (emphasis mine)
You are never required to answer. You only need to return calls made within the notification window within 15 minutes. During that time you can finish your shower, listen to your voicemail, look at your calendar and any pairings, reference the CBA if you like, and prepare yourself for the conversation you will have when you return the call.
And, who knows, if the need is urgent enough, the scheduler may choose to call someone else rather than wait the whole 15 minutes for you to call back.
.