Originally Posted by
Bluetruth
The problem is no one is signing up for it, they are understaffed and can't even meet the contractual mint reserve relief they signed off on for "mid 2022" and thus are in violation. They are targeting new hires now for it who won't understand what they are getting into, so you bet the soft product will decline. You get what you pay for and the health of the airline will affect us all in the end.
This is one area that JB places a premium on. If the product starts to slip, heads will roll and changes will ensue. Robin keeps a close eye on Mint.