Ugh. I hope, sometime before I retire, this airline can get through a day without turning a small forest into useless paperwork that nobody is going to read. The amount of resources -- both physical and human -- that we dedicate to these holdouts is absolutely staggering. (Naturally, these are the same guys that flip off the APU the minute they see someone think about hooking the air up. Gotta save that money... for the army of laser printers that keeps this operation together.)