Many of us have that “once bitten twice shy” feeling. But the response when trust is not honored is not to stop trusting, but to find people more worthy of your trust. There is necessarily some element of trust inherent in a representative position; & if TUMI 1 was anything, it was an education on holding reps accountable when they fail to meet that standard.

I’d hate to have to go through the recalls all over again- though I’m willing if the situation requires it. My hope (and my optimistic sense) is that we’ve done a lot to create a clearer standard of what success in representation looks like. I’d be surprised if most of our new reps see much ambiguity there.