Well, didn't have any phone surveys for 5 years and almost got the TUMI TA. The phone surveys served a purpose to not only get input from almost 4000 hew hire pilots but it also slow rolled the whole procedure which allowed Delta to significantly raise the bar and hopefully AA will help out too.

In this environment, going first might not have been the ideal solution.

But, I guess if section 3 is all your interested in, the phone surveys might be a waste.