Originally Posted by
Airfix
Thanks everybody. I ended up using Crew Assist initially. They talked to a scheduling supervisor and had me call the supervisor directly. The supervisor had no issues and corrected my PB day allocation as you all suggested and the 5 day dropped back into open time, now being split up for green slips.
The run of the mill schedulers don't always understand the contract that well. This was my first time in this situation myself so I was a little unsure and ceded to the scheduler until you guys prompted me to challenge their actions.
Cheers,
Airfix
Thank you for standing your ground, and for posting the results here for all to learn. The only way uninformed/mistrained CSers will learn is if we hold them to the PWA. Sometimes that goes for us too…
CS is a hard job, especially for a non-pilot to learn how things work and understand the nuances. I have found you attract more flies with honey than with vinegar. Said another way, never raise your voice in an argument you k ow you are going to win.