Originally Posted by
LAXtoDEN
I looked into the discount after a guy I flew with had one, the price still isn’t pretty. The J-hook failed to hold his flight bag a few times during the 5 day and the wheels were loud. It sounded like when you go to Target and you unfortunately grab a cart with a loud dragging wheel. The entire store knows when you’re heading up isle 5. I can’t imagine buying that POS until they fix both those issues.
I suspect they’ve had a supplier issue with the wheels because my first set lasted years, but my replacement set recently lasted 6 months. Their customer service sent me another replacement set when I complained but I haven’t installed them yet.
as to the J-hook, I use the regular strap and leave it attached to my kit bag. I then just attach/detach it to the top attachment point on the suitcase each time.