Originally Posted by
mesteve
This may seem like a very specific question...
When a trip/turn gets cancelled, and pay protection kicks in for that leg/turn/etc., can you see the actual amount of protected pay in your payroll system? Let's say you have a turn on the 1st worth 4 hours of block/credit, that gets cancelled; can you see the 4 hours of pay itemized for that now-nonexistent trip on the 1st or does it go into a black hole and you have to hope you're getting paid correctly?
The reason I ask is because my current payroll system, that trip is removed, all itemized credit is removed, and it's lumped into an amalgamation credit entry that only crewpay can see what is what, and they don't answer emails or phones calls...
just curious if this is industry norm or part of my own local **** show
I am not the best one to answer this since I have been on reserve for a year as a DEC and probably will be reserve for a few more months. I do not believe there is any way to see pay credits for cancellations before they hit your paycheck; I can see credit hours for what I have flown but not in a pay system. We have four pilot pay auditors at Envoy and they have always responded to my emails. Envoy is currently in the process of upgrading the pilot pay software system and I am not sure if the new system will give us better visibility.