Originally Posted by
fishalaska
My play on it---
The Fat Cat business guy paying top dollar to fly international first class does not want the Fat/Old/Senile/Mad Senior FA. Just look at any of the overseas carriers and you get the idea of what sells first class tickets like hot cakes. Reality is reality in this business.
No, what sells is SERVICE. Foreign carriers that have attractive, young, slender F/As provide better SERVICE with no ATTITUDE. That is what sells.
Us carriers have no clue, and can't change the screwed-up culture we have in this country anyway.