I'm sure that he is not saying that he doesn't want things to get better. I think that this post is more relating to the fact that instead of finding constructive ways to handle issues, we just get on here and make comments about other people's choice of airlines, whether or not they are union, and how that's great/sucks. Even some comments on people's possible evolutionary backgrounds... Basically instead of helping each other a lot of people get on here to hurl insults at others behind the relative safety of their respective keyboards.