Originally Posted by tripled

or to let a captain be a captain and make some consequential decisions. Heard of a flight that cancelled because the crew and agents couldn’t get a hold of the proper authority to allow a nonrev FA to work the flight. 180 pax cancelled. Everyone saw it coming and it was an easy fix but we’ve been forced into “not my problem” since the company has changed so much of the operation into an HQ-centered op rather than allow station directors or gate agents or captains to execute REASONABLE solutions to unanticipated problems.