No, according to the wise masters and "guppy" drivers on here, you must do the absolute bare minimum with a frown. You must have an adversarial relationship with your employer, and contempt for fellow coworkers who do anything generous, kind hearted or beyond the black and white of UPA23.

I'm really glad that real life doesn't generally reflect the awful attitude of a select few on here. Good for this captain and it's great to see a good news item about UA in the press. People do notice this type of stuff. It doesn't take a lot to make someone's day better or give them a special memory.