Captain Feeds Pax on Delayed Fight
#91
parking BRAKE
#92
off weekends (if Reserve)
Joined: May 2023
Posts: 1,161
Likes: 97
......you may compare yourself to a Doctor or Attorney......but if you've been playin ball since 1990....śħìț.....your mortgage officer was definitely comparing you to the janitor or nurse.
#93
Line Holder
Joined: Dec 2018
Posts: 91
Likes: 0
New to UA, but aviation since 1990. Have always firmly hold on to: "if you are not part of the solution, you are part of the problem". I believe you can't complain if you don't actively try to solve. You believe doing the minimum is the way. Your attitude will guarantee no change will ever happen. I would never walk of the plane without making sure DC/AC were hooked up for the next crew. Half the planes I walked onto had the APU running, external power and air connected. So, obviously, what I did had zero effect. But I sure as $#!t feel better going below the wing and trying, and writing those emails about the air not getting hooked up. Yes, we are paid by the hour. But all of us compare ourselves not to the janitor or the nurse, but to the doctor or attorny. Would you be happy if you heard your doctor or attorney say:'I'll never understand the anger I get for telling people to just do what they are required to do and nothing else"
then they whine about professionals who make them feel/look bad because we actually act, well, professionally ... we care about our pax, coworkers and fellow pilots, are conscientious, and try to improve things
if everyone read and conducted themselves per the alpa code of ethics things would improve but I suspect the whiners haven't heard of it much less abide by it
in many other industries a lack of professionalism is punished directly by lost customers, revenue and jobs...there is not as direct a connection in aviation
so inconsiderate jerks can get by as long as they're safe and competent pilots...only those who fly with them (and read apc) have to deal with them directly
the good thing is they call themselves out (cue one doing just that in three, two, one...)
#94
Line Holder
Joined: Jan 2011
Posts: 949
Likes: 58
If the guy on the assembly line at Boeing doesn't give a crap about the e-door installation, it's only his problem way down the road when there are major issues and large economic issues for his employer, or if the QC guys routinely trap the errors. If he doesn't care about wearing the proper PPE, that could pose immediate personal penalties. Is he more professional because he's always wearing all PPE (visible) but isn't so fastidious about his technical acumen (not so visible)?
I'm really torn on the issue - we've all seen (or been) the "professional" who has just had enough for the day and bolts for the van or the commute. Where is the line? When is it enough just to do what's required and no more? Do I want my responsibilities to begin to creep towards soft skills? Who is evaluating? The VP in the back who sends emails about the CA making a PA from the cockpit? The new hire who is super gung ho and wants to help sling bags? My union seems to think we've started drifting too far towards one end of the spectrum.
#95
off weekends (if Reserve)
Joined: May 2023
Posts: 1,161
Likes: 97
I'm really torn on the issue - we've all seen (or been) the "professional" who has just had enough for the day and bolts for the van or the commute. Where is the line? When is it enough just to do what's required and no more? Do I want my responsibilities to begin to creep towards soft skills? Who is evaluating? The VP in the back who sends emails about the CA making a PA from the cockpit? The new hire who is super gung ho and wants to help sling bags? My union seems to think we've started drifting too far towards one end of the spectrum.
Most major airlines today want you to answer a customer service TMAAT where your response likely involves temporarily doing someone elses job.........saving the day by substituting for someone who probably makes very very very little money. Is it the act itself or the humility?.....if the act was so dmn herioic.......then they ought to pay the people pushing the wheel chairs a little more.................. NO?
#96
On Reserve
Joined: Jun 2012
Posts: 140
Likes: 10
Most major airlines today want you to answer a customer service TMAAT where your response likely involves temporarily doing someone elses job.........saving the day by substituting for someone who probably makes very very very little money. Is it the act itself or the humility?.....if the act was so dmn herioic.......then they ought to pay the people pushing the wheel chairs a little more.................. NO?
We're talking about doing just a little bit extra when it's warranted. Imagine a divert to Guayaquil Ecuador. A passenger is waiting for their wheelchair. It might be hours. There's no station ops, no support. You have to choose between grabbing the wheelchair yourself, or dropping smoke immediately and self-helping to the nearest Hilton.
Most of the mouth-breathers here have already self-identified and made it clear that "tHe COmPanY sHoULd haVE pLaNNEd beTTeR GOBLESS!!!1!" but this is the kind of thing most of us are talking about when we mean "going the extra mile."
#97
I don't think anyone is advocating that we go help the cleaners, or help the FAs pass out headphones while deadheading.
We're talking about doing just a little bit extra when it's warranted. Imagine a divert to Guayaquil Ecuador. A passenger is waiting for their wheelchair. It might be hours. There's no station ops, no support. You have to choose between grabbing the wheelchair yourself, or dropping smoke immediately and self-helping to the nearest Hilton.
Most of the mouth-breathers here have already self-identified and made it clear that "tHe COmPanY sHoULd haVE pLaNNEd beTTeR GOBLESS!!!1!" but this is the kind of thing most of us are talking about when we mean "going the extra mile."
We're talking about doing just a little bit extra when it's warranted. Imagine a divert to Guayaquil Ecuador. A passenger is waiting for their wheelchair. It might be hours. There's no station ops, no support. You have to choose between grabbing the wheelchair yourself, or dropping smoke immediately and self-helping to the nearest Hilton.
Most of the mouth-breathers here have already self-identified and made it clear that "tHe COmPanY sHoULd haVE pLaNNEd beTTeR GOBLESS!!!1!" but this is the kind of thing most of us are talking about when we mean "going the extra mile."
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