Originally Posted by
11atsomto
Most major airlines today want you to answer a customer service TMAAT where your response likely involves temporarily doing someone elses job.........saving the day by substituting for someone who probably makes very very very little money. Is it the act itself or the humility?.....if the act was so dmn herioic.......then they ought to pay the people pushing the wheel chairs a little more.................. NO?
I don't think anyone is advocating that we go help the cleaners, or help the FAs pass out headphones while deadheading.
We're talking about doing just a little bit extra when it's warranted. Imagine a divert to Guayaquil Ecuador. A passenger is waiting for their wheelchair. It might be hours. There's no station ops, no support. You have to choose between grabbing the wheelchair yourself, or dropping smoke immediately and self-helping to the nearest Hilton.
Most of the mouth-breathers here have already self-identified and made it clear that "tHe COmPanY sHoULd haVE pLaNNEd beTTeR GOBLESS!!!1!" but this is the kind of thing most of us are talking about when we mean "going the extra mile."