Originally Posted by
Spesiellsporing
Spoken like a petulant child who lacks the historical knowledge of what can and WILL be done to you in your career. Made worse by refusing to listen to and belittling those who have experienced it.
Hear Hear ...Parliamentary applause.
Originally Posted by
Larry in TN
In Basic Indoc, there is a module on customer engagement where situations like this are discussed. The company absoutely wants us to do this and will reimburse for it.
They do......but it's like :30 mins out of what 10 days. Then We spend about 3 to 4 weeks on Fleet training...............that's not really what we are there for. To be honest when it comes to stuff like that you either have it (likely learned experientially over months and years in a previous career) or you don't.
We do have people working for us that receive much more extensive training in this......though they don't get paid very well.
Point is......practicing this in a classroom with 50 other pilots is no preparation for a room full of the NY- FLA crowd who half want to kill you, the other half wants to write-a-lettuh and everyone is filming you.