New to UA, but aviation since 1990. Have always firmly hold on to: "if you are not part of the solution, you are part of the problem". I believe you can't complain if you don't actively try to solve. You believe doing the minimum is the way. Your attitude will guarantee no change will ever happen. I would never walk of the plane without making sure DC/AC were hooked up for the next crew. Half the planes I walked onto had the APU running, external power and air connected. So, obviously, what I did had zero effect. But I sure as $#!t feel better going below the wing and trying, and writing those emails about the air not getting hooked up. Yes, we are paid by the hour. But all of us compare ourselves not to the janitor or the nurse, but to the doctor or attorny. Would you be happy if you heard your doctor or attorney say:'I'll never understand the anger I get for telling people to just do what they are required to do and nothing else"