Originally Posted by
cencal83406
you’re telling them you are non-contactable for “up to 2 hours.” They can’t put a rotation on your line until SC+2:00.
at SC + 0:01 you check your schedule and see nothing. You call and tell them you’re contactable. Your non-contactable window is now over 1 minute in and the soonest report is back to prompt (2-3 hours understood depending on base).
Bingo. You could theoretically be in NC status for only 1 second. The whole point is to effectively reduce the report window of a SC from 6 hours to 4.
P.S. You don’t have to actually call CS to return to “promptly available (though you can), you could simply check your schedule in iCrew or VRU. So really, only one phone call is even needed, and even that could be done via Crew Assist if you really wanted to.