Originally Posted by
FangsF15
#1 is not accurate. CNO does not count for a “voicemail”. As I said, a CNO is ONLY valid for notification of being placed on SC, and nothing else.
A live human may legally leave a voicemail as a legal notification. If we really want to get in the weeds, rest can be delayed from a voicemail if you notify CS within 9 hours that you were u able to start test immediately (presumably due to not listening to the voicemail until later).
But you are and correct that any valid contact must come in a contactable status.
Actually, he is right. To clarify - a CNO text message is NEVER notification of anything. To reiteriate, the ONLY time CNO is valid is when they are notifying you of a future SC period AND you are currently in a contactable status (LC or SC) at the time the CNO is received. What most people miss is that the only CNO that counts is a call/voicemail from the automated system.
CNO Text = can be completely disregarded no matter when it is received or what it is for.
CNO voicemail for future SC period assignment = valid notification if it is received when on LC or SC
CNO voicemail for anything other than a future SC period assignment = can be completely disregarded
For rest, the PWA says that any call for a rest assignment must come from a live scheduler. If you answer the phone they can put you into rest immediately, but if you do not answer they CANNOT start your rest until at least 2 hours after the time of the phone call. Any rest that starts earlier than 2 hours after the live call/vm is not PWA compliant.