For a couple of years or so, I have had a problem getting into Self Service. I guess I should have looked into this before, but I always found a work-around; until today.

After clicking through the appropriate tiles, I get a "SAP" login page. I gather SAP is a software company that hosts some of our amazing IT functions. Anyhow, my Delta credentials are not recognized at this juncture. I've never been advised of any need to have credentials for SAP. WTF does this mean? My once-successful work-around involved the browser back arrow, hit the Self Service tile again, and voila .... another Delta logn page, which of course demands a Ping authoriation, even though I went through this two minutes ago to get on Deltanet. From there I was able to go about my business. at times, other fun tricks have been required, up to a full restart of my Mac, as well as purging cookies, VPN/no VPN or alternative browsers. It's been tedious and stupid for a long time. Today I hit a wall. God forbid I want to look at benefits or my paycheck!

Any advice?