I had CS tell me today that they are only required to observe short call preferences when they are scheduling manually. I was told that since they are mostly using the automation to assign the next day short call assignments that pilots preferences are not considered. For the past few months my preferences seem to have been observed but not today and that is what I was told. I checked the PWA 23 S.1.f and SRH pg 85. It seems to say they can ignore the preferences when assigning short call non- manually (whatever that would mean, PCS?).
Could someone help me understand this? Thanks