Originally Posted by
TegridyFarms
A gate agent helped my parents a while back. Couldn’t get them to where they were going, could get them into another airport 30 mins away from where they were going.
I was flying. Gate agent hooked them up on a non rev listing. I get a call from the CPO asking why I listed my parents on flights to multiple cities close by.
When I returned that call and had the lady check what happened, she apologized and gave me some “that’s how the Delta family looks out for one another” rant. Then tells me I should fill out a recognition form for the agent.
I didn’t even know any of this happened until the lady called me, then I had to check with my parents to find out the story. This then led me to my closing line of that call. “Well I don’t have anything else for you other than you should find a better way to spend your day than doing this kind of stuff.”
So yeah, travelnet needs a little buff to bring it up to the year 2005.
Wow. Just wow. Sorry that happened to you.