Originally Posted by spooldup

This is exactly what happend with the baggage fees too... Offer incentives for people making $16/hr and they will find a way to milk it and double their income or more.... Some agents were basically making $55/hr by pulling 3-4 people a flight, screwing our customers and our on time performance for their personal benefit.

Make a line pilot report for anything and everything you see happen, management reads them and I have gotten numerous responses from my CP on mine in response, which also comes with a CC of other managers for the station.