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Old 03-25-2025 | 06:21 PM
  #21  
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Joined: Nov 2012
Posts: 3,750
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From: 1900D CA
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Originally Posted by OFFCOURSE
I wouldn’t consistently do that to paying customers, but that’s just my $0.02 .
Unfortunately, that could be said about a few of our policies. We've gotten better but still got some serious customer service issues. That being said, we do close the doors earlier than any other airline that I'm aware of. Keep that in mind when jumping on us.
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Old 03-25-2025 | 07:28 PM
  #22  
Line Holder
 
Joined: Jan 2019
Posts: 636
Likes: 51
From: Doggy
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Originally Posted by spooldup
This is exactly what happend with the baggage fees too... Offer incentives for people making $16/hr and they will find a way to milk it and double their income or more.... Some agents were basically making $55/hr by pulling 3-4 people a flight, screwing our customers and our on time performance for their personal benefit.

Make a line pilot report for anything and everything you see happen, management reads them and I have gotten numerous responses from my CP on mine in response, which also comes with a CC of other managers for the station.
Oh boy.......
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Old 03-26-2025 | 04:14 AM
  #23  
On Reserve
 
Joined: Sep 2018
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Originally Posted by OFFCOURSE
I wouldn’t consistently do that to paying customers, but that’s just my $0.02 .
Door closing time is on the boarding pass, soooo….
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Old 03-26-2025 | 05:17 AM
  #24  
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Joined: Aug 2024
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Originally Posted by OFFCOURSE
I wouldn’t consistently do that to paying customers, but that’s just my $0.02 .
maybe next time these pax will learn to leave the trailer park a few minutes earlier. why is it the airline’s fault when the door closing time is printed right on the ticket?
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Old 03-28-2025 | 08:33 PM
  #25  
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Joined: Sep 2021
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Originally Posted by Uninteresting
maybe next time these pax will learn to leave the trailer park a few minutes earlier. why is it the airline’s fault when the door closing time is printed right on the ticket?
LMAO!!
Not all are from the trailer park . There’s a few from the ghetto as well 😂🤣
JK
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Old 03-29-2025 | 02:46 AM
  #26  
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Joined: Jan 2016
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Originally Posted by OFFCOURSE
LMAO!!
Not all are from the trailer park . There’s a few from the ghetto as well 😂🤣
JK
That’s very nice. Those people pay your salary.
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Old 03-29-2025 | 09:39 AM
  #27  
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Joined: Jun 2006
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Originally Posted by CGLimits
That’s very nice. Those people pay your salary.
They're also the same people that cause most of our (industry) delays, negative press and affect the schedules of those passengers on the aircraft that behave.

Calling a spade a spade is not a bad thing. Some folks need to be called out for their BS and both of those segments of society are definitely deserving. They are all welcome to ride when they can behave like adults.


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Old 03-29-2025 | 02:10 PM
  #28  
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Joined: Jan 2016
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Originally Posted by putzin
They're also the same people that cause most of our (industry) delays, negative press and affect the schedules of those passengers on the aircraft that behave.

Calling a spade a spade is not a bad thing. Some folks need to be called out for their BS and both of those segments of society are definitely deserving. They are all welcome to ride when they can behave like adults.
What is the percentage of passengers that cause trouble? I have gone years without a single passenger issue on any of my flights. You can call a spade a spade on an individual basis, otherwise, yes it is a bad thing to generalize in such broad terms. By the way, when it comes to delays, most of them are caused by our own management’s ineptitude, not our passengers.
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Old 03-31-2025 | 10:06 AM
  #29  
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Joined: Aug 2024
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Originally Posted by CGLimits
That’s very nice. Those people pay your salary.
actually it’s prob the govt (I.e, you) paying it. Ironic, eh?
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Old 03-31-2025 | 10:45 AM
  #30  
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Joined: Jan 2016
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Originally Posted by Uninteresting
actually it’s prob the govt (I.e, you) paying it. Ironic, eh?
Riiiight…classy…
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