Originally Posted by
putzin
They're also the same people that cause most of our (industry) delays, negative press and affect the schedules of those passengers on the aircraft that behave.
Calling a spade a spade is not a bad thing. Some folks need to be called out for their BS and both of those segments of society are definitely deserving. They are all welcome to ride when they can behave like adults.
What is the percentage of passengers that cause trouble? I have gone years without a single passenger issue on any of my flights. You can call a spade a spade on an individual basis, otherwise, yes it is a bad thing to generalize in such broad terms. By the way, when it comes to delays, most of them are caused by our own management’s ineptitude, not our passengers.