Originally Posted by
Herkflyr
No opinion about most of your post, but to describe SWA service as "table service" is laughable. I flew on SWA on paid tickets for a wedding a few weeks ago. Four total legs, and two of them were longer flights from ATL-DAL. Very lazy, cranky service that makes our "can you turn on the seatbelt sign" mobile phone scrollers look positively hard working. They did take our drink order, brought out a tiny cup of coffee or soda, a micro bag of braided pretzels...and were then unseen for the next 90 minutes. No second walk through, no "can I get you anything else"--just hanging out in the rear galley doing nothing. I realize SWA isn't the Ritz, but our Delta FAs do a lot better job.
People seem to like to razz on our FAs, but compared to the rest of the industry they really do a good job. Of course there are outliers, but ours serve one of several snacks, soft drink/coffee/tea of your choice, or a harder drink if you're in Comfort or higher, free. And they are nice about it.