Originally Posted by
m3113n1a1
What is IVR? Interactive voice response (IVR) is an automated telephone system technology that enables callers to receive, provide information or make requests by using voice or menu inputs. It allows them to complete these tasks without speaking to a virtual agent.
Learned something today 😂
OK, you made me look up VRU, which is defined in the PWA.
VRU - Voice Response Unit
But you had to outsource your definition so neenerneener.