The funny thing is a lot of our sick burn the company does to themselves via UMR.

Tore a tendon. Saw doc that day. "you need surgery, and an MRI first just so I have right parts on hand"

Took a couple weeks before UMR would approve the MRI. It showed exactly what doc thought it would.

Then UMR said we had to try alternative therapy before they'd approve surgery. It's only a realistic option with a 6mm or smaller tear. I had a 14mm tear.

The tear got worse, and tendon detached. UMR finally approved "emergency" surgery as I no longer had use of arm.

Way more involved, expensive surgery. Same 2 week recovery. But I will likely have to do follow up surgeries because the alternative therapy had a risk and that risk (tendon detachment) came to pass.

This would've been under a month and 75ish hours of sick, but turned into 2.5 months and just under 200 hours sick.

Delta via UMR caused 125 hours of sick use that if they had just approved the surgery that wouldn't have been needed.

This and a previous surgery were needed late in a fiscal quarter, and in both cases as soon as a new quarter hit, surgery approved.

Feels like they approve things based on quarterly targets and not medical necessities.