After a couple months of relatively low stupidity..
Last night into this morning on NYC7ERA
Yesterday during the day, called for a couple GS, reasonable batch sizes (10-12, but they were also 5/6 day trips so not a lot of eligible people) didn't get it, no problem.
Early morning. Batch size "I didn't think we had that many in the category" x2. Select yes, go back to sleep.
0730.. IA Phone call. Connect to scheduler. Get scheduler. Give her rotation number. She was super nice. But couldn't get the trip coverage pulled to see who was owed 23M7 before she could put it on my line. Once she finally got it, someone else got the trip. She was super apologetic and basicaly cursed our IT. "It makes it hard for you guys to actually fly, which makes us do these stupid large batch sizes, which then makes most of you go to Auto Accept, which makes things slower... BUT THIS TRIP NOBODY TRIED TO COVER UNTIL 3 MINUTES TO REPORT. Like no coverage had been initiated until alarm bells "NO PILOT ON TRIP REPORTING IN 5 MINUTES" went off.
The schedulers are sick of the company's kludged together IT. But I'm sure DL won't fix it. If the Cloudfare thing didn't make them put forth an IT refresh, and I mean an actual IT refresh, not just platitudes in press releases and internal memos, they never will until it shuts down the airline hard. With no external event to blame it on. But they will still try to blame everyone but their own cheapness. And I'm sure they are understaffed and undertrained. But hey, some manager met their MIP goal to get their bonus and that's what's important right?
Management by MBAs. This is the end stage of it.