Originally Posted by
Gone Flying
im just a pilot and it’s well established we don’t have the big picture…but I wouldn’t be surprised if the total lack of infrastructure in CS/CT comes down to management bonuses. We all know delta is a bunch of small fiefdoms rather than one kingdom when it comes to divisions. And my understanding is managers in each division get bonuses based on savings in that division, so a scheduling manager who cuts jobs to the bone and saves a few % of their budget gets a bonus off that cut. And since the extra cost of lack of schedulers does not come out of their division, there may not be an incentive to fix it. I don’t know for sure if this is the reason, but I wouldn’t be surprised at all if that was a driving factor.
I've my own recent experiences on the line where no one is able to make a decision because everyone is scared to death that they might get in trouble if they don't paint within the lines.
Bureaucracies eventually get so bloated they collapse because the mentality of "I can't get fired if I follow all the rules" ...even/especially if they make literally no sense for the situation at hand...nothing works anymore.
The story of Jack Welch at GM comes to mind. Short term profits were enormous; long term, his strategies were a disaster for GM.
Seriously hope this isn't the template going on at Big-D