Originally Posted by ancman

The actions of a few RDs, and those above them, have made the CPO of today a complete joke. The most knowledgeable, helpful CPs were summarily returned to the line “early” for being too pilot friendly. The offices have whittled down to the lowest common denominator, employing some shockingly unqualified people.

The CPO has become my absolute last resort for any issue. When I talk to other pilots who have asked them questions in recent times, it’s incredible how many have received bad or outright incorrect answers.

At this point, the company might as well outsource GFB calls to India, deploy AI robots in the ATL concourses for uniform patrol, and lay off 95% of the CPO staff.