Originally Posted by
Frank Grimes
It didn't glitch out. Sounds like you were in the acknowledge phase of ARCOS, not the accept phase.
When you put in your preferences for the trip and hit save during the acknowledge phase, they disappear. It looks just like the accept phase now, there is no thumbs up/down any more.
That was you acknowledging the trip.
You can go back into ARCOS under MY ACCOUNT and see the trips, look at the one you got assigned and see under the STATUS section what you selected.
This happened to me a couple months ago. I was just about to reject an awarded GS for the next morning (couldn’t make the commute) , ARCOS did a weird refresh glitch thing and everything was gone. Trip was on my schedule despite 100% I did not click anything other than “Details”. CS said you ack’d it you fly it. Pilot assist said something looked weird about the audit trail (whatever that means) while connecting me to the duty pilot. He said I had to get base chief pilot on call to remove it or do a UTC. Base chief killed it and my base chief called the next day and was chill about it.