Originally Posted by
shrsailplanes
That would be really swell.
personally, I think we can steal legacy customers. If we had a no frills airline, that got you from here to there on time with frequency and had a friendly, effective and helpful customer service experience, I think there’s plenty of folks that would give up a seat on United or Delta to sit in a plastic seat with minimal legroom and no snacks at frontier especially for sub-three hour flights.
That was Southwest. Not sure why this is so hard for the ULCCs. It’s not a secret sauce. Just copy the model and execute. You can certainly have up and down products within the model. A to B on time and friendly. Not hard.