Originally Posted by
crewdawg
I agree that Captains need to set expectations but it really needs to start at the training department and with in-flight leadership. Until people start getting fired for this stuff, it will only get worse. It's downright embarrassing how many flights I've been on where there is no service due to "rough air," when it's barely noticeable. They really need to step up their in-cognito ride along program and start cracking down.
It must be coming from the FA training department - they must be giving them an idea they can't serve if it's "rough".. when it's pretty smooth.
I had a flight recently where an FA from the back called up and asked when it was going to get smooth because they can't serve.. it was almost dead smooth, just a ripple here and there.. I said as much.. "I don't know why you think this is rough. I'm on the same airplane as you and it's almost smooth. The seatbelt sign is off" and the seatbelt sign had been off for a while.