Originally Posted by DWC CAP10 USAF

The path is always call scheduling first....they have the fastest ability to fix stuff if they so choose.....ask for supervisor.....then call CPO.....if still told to pound sand and assuming it's not a FAR issue and just a PWA violation that isn't a FNGL exception, then file the jetstream case in crew assist....when that gets denied, take the case number and file STS.