Originally Posted by BlueSkies

Yes, it is possible. Yes it is a HUGE pain. You must call, on chat they can't do it. Expect issues. I have had the unfortunate experience of doing this multiple times because we amassed a large quantity of e-credits due to a cancelation fiasco we had to suffer through. If the e-credits are in multiple family memeber's name expect even more hassle.

YMMV, hopefully you have a better experience.