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Old 04-12-2026 | 12:50 PM
  #11  
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Originally Posted by BlueSkies
Yes, it is possible. Yes it is a HUGE pain. You must call, on chat they can't do it. Expect issues. I have had the unfortunate experience of doing this multiple times because we amassed a large quantity of e-credits due to a cancelation fiasco we had to suffer through. If the e-credits are in multiple family memeber's name expect even more hassle.

YMMV, hopefully you have a better experience.
Tried this and it was so painful I just bought the ticket and will use the credit later🙄
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Old 04-12-2026 | 04:15 PM
  #12  
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Originally Posted by marcal
This is a problem since the rollout of the new travelnet. Even the reservations agents are unsure how to handle this. Not good. Supposedly they are "working on it" with no timetable.
this is crazy because it worked on the old system. I’ve done it before.
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Old 04-12-2026 | 05:18 PM
  #13  
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Originally Posted by BlueSkies
Yes, it is possible. Yes it is a HUGE pain. You must call, on chat they can't do it. Expect issues. I have had the unfortunate experience of doing this multiple times because we amassed a large quantity of e-credits due to a cancelation fiasco we had to suffer through. If the e-credits are in multiple family memeber's name expect even more hassle.

YMMV, hopefully you have a better experience.

In my experience, I was able to do it via the text chat. It took over an hour of messaging to book 4 round trip tickets.
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Old 04-12-2026 | 08:17 PM
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Originally Posted by Ar Pilot
In my experience, I was able to do it via the text chat. It took over an hour of messaging to book 4 round trip tickets.
Oh good, glad it worked for you. That's part of the problem too though, the lack of consistency. One agent tells you "no, not possible," another says "sure, no problem."
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Old 04-13-2026 | 07:16 AM
  #15  
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Originally Posted by Ar Pilot
In my experience, I was able to do it via the text chat. It took over an hour of messaging to book 4 round trip tickets.
The chat seems like a nice idea, but because the rep is working many chats, it takes FOREVER to anything. I think it took more than an hour to fix a small problem with my daughter going as a UM. On the return leg, same issue, I called in.. took 3 minutes once I spoke to someone.
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