Originally Posted by afterburn81

While Im not your "buddy" I'll go ahead and give you the exact quote from the email.

Straight from the words of BH himself


"Pinnacle is planning action to retain its contract, but this move by Delta further emphasizes the need for us to stay on top of our performance and continue building on the foundation you’ve strengthened since last fall. While our contract with Delta is different than Pinnacle’s and Mesa’s, it’s more critical than ever that we show Delta our commitment to customer service excellence in a cost-effective way. We’ve just come off of two consecutive months of beating both our on-time and completion factor goals, and we are currently ahead of both goals so far in June."

Slightly different than your version. Also what if the contracts were dramatically different and ASA's on time perf requirements were different? Are you the almighty contract holder and know exactly what it says?, Just curious because I fly for them and I have no clue. And another thing about on-time and completion factor #'s and ASA's comparison to any other carrier that operates out of ATL. How can you compare #'s when ASA operates ALL of there flying from ATL which is almost 1000 flights a day opposed to maybe 50-100 flights a day (im not actually sure what Pinnacle or any other DCI operates). There is a big difference when Deltas ground ops (since ASA has no ground ops in ATL) messes something up and causes a domino effect. I could fully understand if their contracts were written differently. FYI

AB