I can think of some things that they should not do, like have such an adversarial view towards pilots. Have stopped hiring last year for no apparent reason. Plan to run the operation on an insane of amount of premium. Build trip with no buffers in them. Make crew scheduling a low paid, entry level job. Make moves in crew scheduling that has a bunch of your schedulers quit. Try to buy a better coverage ladder for pennies on the dollar. Poke pilots eyes every chance they get by "what's a SIL," "it's not a violation until an arbitrator says so," "racketeers," "all of your PB days are belong to us now," the list goes on.

We are where we are today because of conscience decisions by leadership. Things ran along pretty smoothly before we had a massive cultural shift in leadership. Somehow, other airlines manage to run their operations without calling their pilots 10x a night for premium flying.