Originally Posted by
Tadertot
More often than not when I DH and all the C+ seats are still blocked 24 hours out (common) - I’ve been asking pilot Assist. Then they say they aren’t available. 20+ open seats. Then I end up in one when the gate agent picks a seat for me in C+. It’s the only part of their IT structure that “works” for them - blocking us from contractual upgrades and pretending like it’s a mistake.
These workarounds don’t always work but they have a pretty good track record.
1) Don’t check in right away, but do look at the seat you’re assigned. Once working 24 hours go into the app and move seats BEFORE checking in if you desire a different seat.
2) If you check in and you can’t select C+ upgrade (contract violation), use the “check in again” menu option. It should then ask if you want any or window/aisle only.
3) Once you check in again, it sometimes unlocks the seat moves, but not always.
4) Once you have checked in on the app and set C+ upgrade preferences, within 24 hours but before 1 hour, go into the website and try moving seats. It works sometimes when the app locks you out.
5) Within an hour but outside 40 minutes, try moving seats with the app (doesn’t work often) or the website (sometimes works). Also just talk to the gate agent, who may or may not move you…I had one once who refused to upgrade me in uniform even though I was at the top of the list because they didn’t want to. Fun times.