Originally Posted by
vinny7
I just got a reply and denial on my crew assist case for 23m7 payment which was submitted in Feb.
Ibws they stopped coverage on acknowledge phase in the middle of my window and i was the only one with a 1 in arcos. They paid 23m7 to an oobws. Even submitted screenshots of arcos showing stop with a 1 next to my name.
I got the standard response "the system is automated to pay the correct pilot so the correct pilot was paid" I guess sts it is.
This is not new. They always trust “the system” to get it right.
Years ago I was shorted about 20 hours of reserve pay because “the system” calculated mloa adjustments to reserve pay incorrectly. 13 phone calls later (I tracked them), they finally conceded “the system” was coded wrong and rectified the error while SUPPOSEDLY correcting the coding error. Something tells me they never went back to correct all the errors resulting previously for who knows how many other pilots.
If you’re confident you’re right, keeping fighting for your wages. Or file a DOL complaint as hundreds or thousands of Delta pilots should honestly be doing.