Originally Posted by
Ripinpeace
Sure agreed, not good. But, it’s not impactful to the bottom line or reputation. It’s not “big” and “bad” enough yet for it to be anything than a hiccup. Do you know what percentage of those -temporary- flight cancelations are actually effecting Delta’s total percentage of pax? Essentially, zero. Every other pax is enjoying the better service, product, and reliability that is objectively better than UA/AA. It’s so overblown on this forum. Until we end a 10K filing being anything other than 1st place it would be wrong to concede.
Reminder. Cancellation rate is but a singular metric to compare against others. There’s dozens. Acting like the world is burning over one metric when Delta leads ALL others is insanity
The travel world has noticed. Flight Ops has noticed.
How many more weeks can we continue to be #6 and it affects our bottom line? You don’t know, I don’t know either. But it’s a bad trend. When the weekly updates even need to say we need to fix things, that’s a sign.